Cookie Policy

Introduction
This Cookie Policy explains how ZAYLA REN (“we”, “us”, “our”) uses cookies and similar technologies on our website to provide and improve our services, including selling merchandise, displaying tour dates and sharing music. By using our website you consent to the use of cookies as described in this policy.

What are cookies?
Cookies are small text files placed on your device (computer, phone, tablet) by websites you visit. They are widely used to make sites work, remember your preferences and gather information about site usage. Similar technologies include web beacons, pixels and local storage.

Types of cookies we use

• Strictly necessary cookies
  These cookies are essential for the website to function. They enable core features such as secure log-in for account areas, shopping cart functionality and processing of purchases. Without these cookies certain services cannot be provided.

• Performance and analytics cookies
  These cookies collect anonymous information about how visitors use the site, such as pages visited, time spent on pages, and any errors encountered. We use this data to improve site performance, content and user experience.

• Functionality cookies
  These remember choices you make on the site (for example language, currency or personalised display options) so we can provide enhanced, more personalised features. They may also remember preferences entered during a session, such as form data.

• Marketing and advertising cookies
  These cookies are used to deliver content and ads that are more relevant to you and your interests. They may be used to measure the effectiveness of advertising campaigns and to limit how often you see an ad. They can be set by us or by third-party advertising partners.

Who places cookies on our site?
Cookies may be set by ZAYLA REN (first-party cookies) or by third-party services we use to operate the site and run marketing or analytics tools (third-party cookies). Third parties may include analytics providers, advertising networks, social media platforms and payment processors.

Examples of third parties we may use

• Analytics providers (for site usage and performance)

• Payment processors (to enable purchases)

• Social media platforms (for embedded content and sharing buttons)

• Advertising networks (for personalised promotions)

Managing cookie preferences
When you first visit our site, you will be presented with a cookie banner or settings panel enabling you to accept or reject non-essential cookies. Strictly necessary cookies are always enabled because they are required for the site to function.

You can change or withdraw your consent at any time by using the cookie settings link, commonly available in the website footer or within your account settings. If you block or delete cookies you may lose certain features or personalised experiences.

Managing cookies via your browser
Most browsers allow you to control cookies through their settings. You can usually accept, reject or delete cookies from the browser settings. Below are general steps—consult your browser’s help for precise instructions:

• To view cookies stored on your device, open your browser’s settings or preferences.

• To delete cookies, clear your browsing data or cookies.

• To block cookies, adjust the privacy or cookie settings to block third-party or all cookies.

• To be notified when a site wants to set a cookie, enable prompts in your browser.

Please note blocking or deleting cookies may affect website functionality and user experience, including the ability to complete purchases or access member-only content.

Do not track signals
Our site does not respond to Do Not Track (DNT) signals sent by some browsers. For information about how we use cookies and tracking, review this policy and your browser controls.

Data collected using cookies
Cookie data may include device identifiers, IP address, browsing activity on the site (pages visited, time spent), language and region, items added to a shopping cart and customisation choices. Where cookie data is linked to your account or personal data (for example when you log in), it may be processed in accordance with our Privacy Policy.

Legal basis for processing (EEA/UK)
If you are in the European Economic Area or the UK, we rely on consent for non-essential cookies (performance, functionality, marketing). Strictly necessary cookies are processed where required for the performance of our contract with you or to comply with legal obligations. Our processing is carried out in accordance with applicable data protection laws.

Retention of cookie data
Cookie durations vary: some are session cookies that are deleted when you close your browser; others are persistent and remain for a set period (for example 30 days, 6 months or longer). Specific retention periods depend on the cookie and third-party provider. Where we keep cookie-related information linked to your account, we retain that data in line with our data retention rules described in the Privacy Policy.

Children
Our site is not intended for children under 16. We do not knowingly collect personal data from children via cookies. If you believe we have collected data from